Ikoula Teams
Join a talented web hosting provider
Are you looking for a real challenge in a sector at the heart of IT issues? Innovation, simplicity and customer satisfaction are essential values for you?
Then discover the Ikoula teams and seize the opportunity to join a web hosting company full of talent! Contribute to our development by sending us your application!
Our teams
Ikoula is first and foremost a company on a human scale, made up of dynamic teams with a passion for new technologies. Find out more about our different departments, who work every day to serve our customers!
- Commercial
Team - Marketing & Communication Team
- Research & Development Team
- Operations
Team - Infrastructure
Team - Production
Team
Commercial Team
Helping you achieve your goals
In addition to being your privileged interface for all commercial and administrative questions, this center is your point of entry to Ikoula. A single point of contact is identified. His or her role is to focus and direct your requests between the various parties involved in your project, whether during the set-up phase or the operational and upgrade phases.
Marketing & Communication Team
Customer satisfaction at the heart of its priorities
The Marketing Department designs products that best meet customer needs. Whether this involves innovations, service levels or promotional actions, its main objective is customer satisfaction. At corporate level, it defines strategies to support Ikoula's growth.
Research & Development Team
Innovating for tomorrow's successes
The role of the R&D Department is to validate the solutions to be implemented and to deploy them. It is the architect of your project. Its teams draw up recipes and operating manuals. They also draw up internal procedure manuals specific to your platform, enabling the Operations Department to intervene without delay. At the same time, our technology watch function enables us to offer you the solutions best suited to our customers' needs.
Operations Team
Ensuring your performance, simplifying your day-to-day life
The role of this department is to monitor and maintain customer services during the operating phase, at both hardware and application level. The Technical Support team is logically associated with it. The establishment of a single point of contact within this department ensures continuity of service and the responsiveness required by your project. The Operations department is organized into 2 teams: Operational Support Team and Managed Services Support Team.
Infrastructure Team
Guaranteeing the reliability of our infrastructures
The Infrastructure department is essential to the long-term viability of your hosting solutions. This department is responsible for guaranteeing the security, network availability and future-proofing of your platform. As the owner of its own DataCenter, Ikoula's core business is its infrastructure, and its teams are in total control of your hosting security.
Production Team
Ensuring the successful deployment of your IT infrastructures
The production department is in charge of deploying your platform. Aware of the need to deploy infrastructures tailored to our customers' needs, Ikoula's production teams are ready to listen to your requirements and intervene at any time to build the architecture that will support your growth.