Our « à la carte » solutions
Services fully tailored to what you really need
Whether it's for one-off support, a specific project, high-level technical intervention or simple routine maintenance, you have the possibility of calling on our experts. Depending on your needs and the recommendations of our support team, you will only be charged according to the duration of the intervention required and the level of expertise required, guaranteeing a response adapted to each situation, without unnecessary expense.
By choosing our ‘à la carte’ service, you'll benefit from tailored support and fast response times, so you can optimize your IT infrastructure while retaining total control of your costs.
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Ikoula adapts to the needs of all businesses
and offers them all the know-how of its teams of experts at the service of their information systems.
Services sold on an hourly basis
You can order support services by the hour, so you don't spend more than you need to. From your interface Extranet , you can keep precise track of the time spent by our technicians on your jobs. You're in control!
Order a one-off service
3 levels of service tailored to your needs
Ikoula has anticipated this by offering you a choice of 3 levels of one-off services. Ranging from level 1 for hardware interventions to level 3 for more complex administration operations, our teams will be available to advise you in all cases and work with you to ensure that the level of one-off service you choose matches your needs.
Discover the different levels of one-off services
One-off support services and level of managed services already subscribed to
From your interface Extranet , you'll be able to track both the time included in your managed services package (i.e. recurring time services) and your one-off services. So there are no surprises!
Keep track of your services